If you have questions about a specific product, please click the appropriate tab above before contacting us. This helps us respond to all requests in a timely manner.
These are the following step after you pay for your order.
1) You will receive an email with your invoice that includes your order number and order details.
2) Once your order is placed and paid. Your order will be have a processing order status.
3) You can track your order with your Order # and email address on the order.
4) Once your order is shipped, you will receive an complete order email with tracking number to your order.
* By creating a account on our website, you will be able to access all past orders and free store credits to our regular customers.
You can also track your order with our status tracker located on our homepage or by logging in to your account.
Under What can we help you with tab. Select Exchanges/Return and fill out the form.
Once finished our customer support will give you a RMA, please fill out this form to begin the process.